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Privacy policy

This Privacy Policy describes how All-Chemist collects, uses, shares and protects personal data. We treat privacy seriously and act in accordance with the GDPR.

1. Who is responsible?

Data Controller: All-Chemist
Contact: info@all-chemist.net (vervang door uw werkelijke e-mail)
Address: Blankenstein 110, Meppel 7943PE, Netherlands

2. What personal data do we collect?

Depending on your contact moment, we may process the following personal data, among others:

  • Contact details: name, email, phone;
  • Company details: company name, position, address;
  • Communication data: content of messages, requests and correspondence;
  • Technical data: IP address, browser information, cookies (see cookie policy);
  • Any other information that you voluntarily provide.

3. Purposes and legal basis

We process personal data for the following purposes and legal grounds:

  • Contact and communication (agreement or legitimate interest);
  • Execution of services and quotations (agreement);
  • Marketing and newsletters (consent or legitimate interest, depending on the situation);
  • Security and fraud prevention (legitimate interest);
  • Compliance with legal obligations (legal basis).

4. How long do we keep data?

We do not store personal data longer than necessary for the purpose for which it was collected, unless statutory retention periods otherwise. Standard retention periods:

  • Contact information and correspondence: up to 3–7 years, unless otherwise required;
  • Financial and contract data: in accordance with tax retention periods (minimum 7 years);
  • Marketing consent: until consent is withdrawn.

5. Do we share data with third parties?

We only share personal data when this is necessary for the performance of our services or when we are legally obliged to do so. Examples:

  • Processors: e-mail providers, hosting, CRM, payment providers (under processing agreement);
  • External laboratories or consultancy partners when required for research assignments (with appropriate safeguards);
  • Governments when required by law.

6. Transfer outside the EU/EEA

If data is transferred outside the EU/EEA, we will only do so with appropriate safeguards (such as standard contractual clauses or other mechanisms approved by the EU). If applicable, we will mention this specifically in the processing.

7. Rights of data subjects

As a data subject, you have various rights under the GDPR:

  • Right of access;
  • Right to rectification or supplement;
  • Right to erasure ("right to be forgotten");
  • Right to restriction of processing;
  • Right to data portability;
  • Right to object to processing based on legitimate interest;
  • Right to withdraw consent (where processing is based on consent).

Requests can be directed to info@all-chemist.com. We will respond within the legal period.

8. Security

We take technical and organizational measures to protect personal data against loss and unauthorized access. Examples: encryption where possible, access restrictions, backups, and secure hosting.

9. Complaints

If you have a complaint about our processing of personal data, you can contact us using the contact details above. You also have the right to file a complaint with the Dutch Data Protection Authority (www.autoriteitpersoonsgegevens.nl).

10. Changes

This privacy policy is subject to change. The date of last modification is indicated at the top of this page and In the event of major changes, we will actively inform users.